Click & Collect Workflow Template

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Changed on:

12 June 2025

Overview

[Warning: empty required content area]

Domain Area:	Orders

Interface Contract

CC Workflow Interface Contracts

Package

Order Reference Module

The Order Reference Module is the foundation for order-related implementations. It provides reference workflows for Click and Collect, Home Delivery and Mixed Baskets and those needed to build your own. Extensible by design, use this Module as a base to build a solution to your customers' needs.

Diagram

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Features

Click and Collect & Buy Online Pick up In Store (BOPIS)

Unlock fast, reliable customer order pick ups and manage uncollected orders with Fluent

Detailed Technical Description

The below artefacts are what make up the reference Click & Collect workflows:

Templates

Fluent Commerce provides X file that can be imported directly into any Account to use the Reference Workflow templates.

*Artefact*	*Workflow name*	*Description*

Click & Collect consists of ...Click & Collect provides ....

Workflow Entities, Stages, and Statuses

The data below is valid only for Click & Collect workflows:

*Entity*	*Workflow Stage (`category`)*	*Status*

Rulesets

*Name*	*Type*	*Description*

Related content

Order Reference Module

Edited 99 days ago

The Order Reference Module is the foundation for order-related implementations. It provides reference workflows for Click and Collect, Home Delivery and Mixed Baskets and those needed to build your own. Extensible by design, use this Module as a base to build a solution to your customers' needs.

Customer Journeys for Home Delivery (HD) and Click and Collect (CC)

Edited 769 days ago

This article illustrates the order journeys for Home Delivery (HD) and Click and Collect (CC) order types.

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