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RETURN_REASON

Setting

Changed on:

2 Jan 2024

Overview

This setting contains a list of possible return reasons that can be associated with each returned item. These values should correspond to the different reasons for customers to return items.


This list of reasons will be used to populate the reasons dropdown on the returns field.


Setting AreaUI component, Workflow
Supported context levels:RETAILER

Overview

This setting contains a list of possible return reasons that can be associated with each returned item. These values should correspond to the different reasons for customers to return items.


This list of reasons will be used to populate the reasons dropdown on the returns field.


Values

Data TypeValues
JSON

Sample Values:

`[`

`    {`

`        "label": "Wrong Size",`

`        "value": "WRONGSIZE"`

`    },`

`    {`

`        "label": "Broken",`

`        "value": "BROKEN"`

`    },`

`    {`

`        "label": "Doesn't match the description",`

`        "value": "WRONG_DESCRIPTION"`

`    },`

`    {`

`        "label": "Change of mind",`

`        "value": "CHANGE_MIND"`

`    }`

`]`

Configuration example

1POST: {{fluentApiHost}}/graphql
2
3// create a postman environment variable:
4// Variable: json_value
5// initial val + current value: 
6[
7
8    {
9
10        "label": "Wrong Size",
11
12        "value": "WRONGSIZE"
13
14    },
15
16    {
17
18        "label": "Broken",
19
20        "value": "BROKEN"
21
22    },
23
24    {
25
26        "label": "Doesn't match the description",
27
28        "value": "WRONG_DESCRIPTION"
29
30    },
31
32    {
33
34        "label": "Change of mind",
35
36        "value": "CHANGE_MIND"
37
38    }
39
40]
41
42
43GraphQL variables:
44{
45	"retailerId": {{retailer_id}},
46    "lobValue" : {{json_value}}
47}
48
49
50GraphQL Query:
51mutation CreateSetting($retailerId:Int! , $lobValue:Json)  {
52createSetting(input: {
53		name: "RETURN_REASON", 
54		valueType: "JSON", 
55		lobValue:$lobValue , 
56		context: "RETAILER", 
57		contextId:$retailerId}) {
58    id
59    name
60  }
61}

Language: json

Update example

1POST: {{fluentApiHost}}/graphql
2
3// create a postman environment variable:
4// Variable: json_value
5// initial val + current value: 
6[
7
8    {
9        "label": "Wrong Size",
10        "value": "WRONGSIZE"
11    },
12    {
13        "label": "Broken",
14        "value": "BROKEN"
15    },
16    {
17        "label": "Doesn't match the description",
18        "value": "WRONG_DESCRIPTION"
19    },
20    {
21        "label": "Change of mind",
22        "value": "CHANGE_MIND"
23    }
24
25]
26
27
28GraphQL variables:
29{
30	"retailerId": {{retailer_id}},
31    "lobValue" : {{json_value}}
32}
33
34
35mutation updateSetting($retailerId:Int! , $lobValue:Json) {
36updateSetting(input: {
37        id: 5001471,
38		name: "RETURN_REASON", 
39		valueType: "JSON", 
40        lobValue: $lobValue,
41		context: "RETAILER", 
42		contextId: $retailerId}) {
43    id
44    name
45  }
46}
47
48

Language: json

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