Fluent Commerce, Christopher Tse, Matt Salmon, Kirill Gaiduk
Changed on:
15 Mar 2024
Key Points
Return Order
Steps
Overview
To enable Returns functionality in ServicePoint the following configuration is required:
Setup the following Settings via GraphQL
Setup the following Settings via REST
Create & Assign the Instore Return Role
Workflows
For Returns there is some cross workflow communication occurring between the Orderworkflow and the Return Orderworkflow.a) Orderworkflow The Orderworkflow requires 2 new rulesets (if not already present):b) Return Orderworkflow (sample)
Fluent Commerce
Contributors:
1mutation CreateSetting($retailerId:Int!) {
2 returnOrchestrated: createSetting(input: {
3 name: "RETURN_ORCHESTRATED",
4 valueType: "BOOLEAN",
5 value: "TRUE",
6 context: "RETAILER",
7 contextId: $retailerId}) {
8 id
9 name
10 }
11 defaultReturnDestinationLocation: createSetting(input: {
12 name: "DEFAULT_RETURN_DESTINATION_LOCATION",
13 valueType: "STRING",
14 value: "{{rejectLocation}}",//needs to be set to the corresponding default return location
15 context: "RETAILER",
16 contextId: $retailerId}) {
17 id
18 name
19 }
20 returnOrderType: createSetting(input: {
21 name: "RETURN_ORDER_TYPE",
22 valueType: "STRING",
23 value: "DEFAULT",
24 context: "RETAILER",
25 contextId: $retailerId}) {
26 id
27 name
28 }
29 returnOrchestratedAccount: createSetting(input: {
30 name: "RETURN_ORCHESTRATED",
31 valueType: "BOOLEAN",
32 value: "TRUE",
33 context: "ACCOUNT",
34 contextId: 0}) {
35 id
36 name
37 }
38}
Overview
