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Feature Requirements Discovery

Use Case

Author:

Fluent Commerce

Changed on:

31 Mar 2026

Problem

Potential Problems:Vague feature requests with no actionable detail: "We need curbside pickup" is a direction, not a specification. Without a structured discovery process, development begins on shaky foundations with critical decisions left undefined.Missing actor and use case definition: Features are often scoped without clearly identifying who interacts with the system and how, leading to gaps in the implementation that only surface during testing or after go-live.No shared understanding of entity structure: Without explicitly defining entities, their subtypes, and their relationships upfront, different team members build with different assumptions, causing inconsistencies across the implementation.Business rules captured too late: Validation logic, constraints, and edge cases are frequently discovered mid-build rather than during planning, forcing rework and scope changes at the worst possible time.Disconnected requirements and environment reality: Requirements written in isolation often assume capabilities or configurations that don't exist in the live environment, and this mismatch is only discovered when implementation begins.No measurable way to know if requirements are ready: Teams often proceed to planning without knowing whether the specification is complete enough to build from, resulting in avoidable gaps and revisits throughout delivery.
Product says "we need curbside pickup" but there are no structured requirements, use cases, or entity definitions.

Solution Overview

Turning a loosely defined feature idea into a structured, buildable specification begins with an interactive discovery process. Rather than asking a team to produce requirements in isolation, the tool guides them through a series of focused phases, each building on the last, to progressively define every dimension of the feature.The process starts by establishing the boundary of the feature, clarifying what is in scope and what is not. From there, it identifies all the actors involved, covering everyone and every system that interacts with the feature. Use cases are then walked through step by step, capturing each user journey in a structured format rather than leaving them implicit.Where a live environment is connected, the tool queries it directly to understand what workflows, rules, and entity types already exist. This grounds the requirements in reality and prevents the specification from being built on assumptions about infrastructure that may not be there. The entity model is then defined, including the relationships between entities, followed by the status lifecycles for each one, showing exactly how they are expected to progress through their allowed states.Business rules, integration points, and required configuration settings are each captured in dedicated phases, ensuring nothing is left undocumented. Finally, the tool compares the completed requirements against the existing environment and produces a completeness score, giving a clear, objective measure of whether the specification is detailed enough to proceed to planning.The output is a structured business specification saved to a consistent location, ready to feed directly into the feature planning process once the completeness threshold has been met.

Solution